Privacy Policy
Last updated: 13 August 2026
1. What We Collect
When you place an order, we collect the information needed to fulfil it and let you look up its status: your name, phone number, delivery or pickup address, and order details (items, slot, and price). We use your phone number and order ID to power the order tracking page, so you can check your order’s status without creating an account.
2. How We Use It
Your information is used only to process your order, communicate with you about it (confirmations, delivery updates, ready-for- pickup notices), and — with your permission — send order-related push notifications. We do not sell your data, and we do not use it for marketing without your consent.
3. Payments
Payments are processed by Razorpay. We do not receive or store your card, UPI, or bank account details — these are handled entirely by Razorpay under their own privacy and security practices.
4. Delivery
For delivery orders, your name, address, and phone number are shared with our courier partner solely to fulfil delivery of your order.
5. Data Retention
We retain order information for as long as needed to fulfil your order, handle any follow-up questions or disputes, and meet our accounting and legal obligations.
6. Your Choices
You can ask us to tell you what information we hold about you, or to delete it, by reaching out on WhatsApp. Note that we may need to keep certain order records for legal or accounting reasons even after a deletion request.
7. Contact
Questions about this policy or your data can be sent to us on WhatsApp using the contact details on our homepage.
This page is a general summary and not legal advice. It should be reviewed against your actual data practices before publishing.
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